1.1 Personal Information You Provide
Contact Information: When you sign up for our newsletter, make a donation, or contact us via any form on the Website, you may voluntarily provide us with your name, email address, mailing address, and phone number.
Account Information: If you create an account or register for an event through our Website, we may collect a username, password, and any additional profile information you choose to share (e.g., organization or ministry affiliation).
Communications Content: Any message, comment, or feedback you submit through contact forms, live chat, or email correspondence may be stored and used for customer-service and support purposes.
1.2 Automatically Collected Information
Log Data: When you visit our Website, our servers automatically record certain information (“Log Data”), including your IP address, browser type and version, operating system, entry and exit pages, time and date stamps, and other usage statistics. We use this information to analyze trends, administer the site, and for security purposes.
Cookies & Tracking Technologies: We use cookies and similar tracking technologies (e.g., web beacons, pixels, and local storage) to recognize your browser, remember your preferences, and understand how you interact with our Website. Please see Section 4 for more detail.
2. How We Use Your Information
We use the information we collect in the following ways:
To Provide and Improve Services.
To operate, maintain, and improve our Website, streaming services, and content delivery.
To personalize your experience by remembering your preferences, language preference, or region.
To Communicate with You.
To send newsletters, updates, event invitations, or other information you request, provided you have opted in to receive such communications.
To respond to inquiries, comments, or feedback you submit through our Website.
For Fundraising and Donation Processing.
If you choose to make a donation, we use your payment information (processed through a secure third-party payment processor) to process and record contributions.
To send donation confirmations, tax-compliance receipts, and acknowledgment letters.
For Analytics and Marketing.
To analyze web traffic and usage patterns, so we can optimize content, layout, and user experience.
To conduct limited marketing activities, such as displaying content based on your interests and preferences, if you have given explicit consent (e.g., opting in to targeted emails).
To Comply with Legal Obligations and Protect Rights.
To enforce our Terms of Service, protect against misuse, investigate security breaches, and comply with applicable laws and regulations.
To prevent fraudulent activity, spam, or abuse of our services.
3. Disclosure of Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:
Service Providers and Business Partners.
We may employ trusted third-party vendors to perform functions on our behalf, such as:Payment processing (e.g., Stripe, PayPal)
Hosting and content-delivery (e.g., Amazon Web Services, Vimeo, YouTube, or other streaming platforms)
Email distribution (e.g., Mailchimp, Constant Contact)
Analytics and performance monitoring (e.g., Google Analytics)
Customer-support platforms (e.g., Zendesk)
These service providers are granted access to personal information only as needed to perform their functions and are contractually obligated to keep it confidential and secure.
Legal Requirements and Protection of Rights.
We may disclose personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). We may also disclose information when we believe disclosure is necessary to:Investigate potential violations of our policies or these terms
Respond to claims that a posting or other content infringes upon the rights of others
Protect the rights, property, or personal safety of Genesis TV, our users, or the public
Business Transfers.
In the event our organization undergoes a merger, acquisition, reorganization, or sale of assets, your personal information may be transferred to third parties as part of that transaction. You will be notified via prominent notice on our Website and/or direct communication if such a transfer occurs, along with any choices you may have regarding your information.
4. Cookies & Tracking Technologies
4.1 What Are Cookies?
Cookies are small text files placed on your device by websites you visit. They are widely used to “remember” you and your preferences, either for a single visit (a “session cookie”) or for multiple repeat visits (a “persistent cookie”).
4.2 How We Use Cookies
We use cookies and similar tracking technologies for the following purposes:
Essential Cookies: These cookies are necessary to provide you with services available through our Website and to use certain features, such as secure access to member-only areas.
Performance & Analytics Cookies: These cookies collect information about how you use our Website (e.g., which pages you visit, how long you stay on a page). This helps us understand visitor behavior so we can improve our content and user experience.
Functional Cookies: These cookies remember choices you make (e.g., language or region) and provide enhanced, personalized features.
Advertising & Targeting Cookies: With your explicit consent, these cookies track your browsing habits to deliver more relevant content or advertisements on our Website and third-party sites.
4.3 Cookie Management
You can choose to accept or decline cookies by modifying the settings in your browser. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Please note that if you disable cookies, some features of the Website may not function properly.
5. Third-Party Links and Embedded Content
External Links: Our Website may include links to external websites, social media pages, and third-party applications (e.g., YouTube, Vimeo, Facebook, Instagram). We do not control the content or privacy practices of these third-party sites. Once you click on a link to an external site, this Privacy Policy no longer applies. We encourage you to review the privacy policy of every site you visit.
Embedded Content: We may embed videos, social media feeds, or other content from third-party platforms. That content may collect information about you, including your IP address, browser details, and which pages you visit on our site. These third-party services have their own privacy policies to which you should refer.
7. Children’s Privacy
Genesis TV does not knowingly collect personal information from children under the age of 13. If you are under 13, please do not use or provide any information on this Website or on or through any of its features, register on the site, or make any purchases. If we learn we have collected personal information from a child under 13 without verifiable parental consent, we will take steps to delete that information as soon as possible. If you are a parent or guardian and you believe your child under 13 has provided us with personal information, please contact us at admin@genesistelevision.org so we can remove it.
8. Your Rights and Choices
8.1 Access & Correction
You have the right to access the personal information we hold about you. If you would like to review or update your information, please contact us at admin@genesistelevision.org. Upon request and subject to verification, we will provide a copy of your personal data in a structured, machine-readable format (e.g., a CSV file) and will correct any inaccuracies.
8.2 Opting Out of Communications
If you no longer wish to receive email communications from us, you may unsubscribe at any time by using the “Unsubscribe” link included at the bottom of our emails or by contacting us directly at admin@genesistelevision.org. Please note that even if you opt out of all marketing emails, we may still send you transactional or administrative messages (e.g., donation receipts or service updates).
8.3 Cookies & Tracking Opt-Out
You may choose to opt out of certain types of cookie-based tracking by changing the settings on your browser or by clicking “Cookie Settings” on our cookie consent banner (where applicable). Please note that disabling cookies may impact your ability to access certain features of the Website.
8.4 Data Deletion
Upon request and subject to applicable law, you may request that we delete the personal data we have collected from you. We will comply with such requests unless we are required to retain information for legal or legitimate business purposes (e.g., fulfilling a donation receipt or complying with tax regulations).
9. International Data Transfers
Genesis TV is based in Pakistan and may transfer, store, or process your personal information on servers located outside your country of residence. When we transfer your data internationally, we take reasonable steps to ensure that adequate safeguards are in place to protect your personal information in accordance with this Privacy Policy and applicable law.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make material changes, we will post the revised Privacy Policy on this page with a new “Effective Date” at the top. We encourage you to review this page periodically for the latest information on our privacy practices. Your continued use of the Website after those changes become effective constitutes your acceptance of the revised policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us at:
Genesis Television Network
Email: admin@genesistelevision.org
Mailing Address:
Genesis Television Network, Pakistan